Terms and Conditions

Effective Date: 01-Jun-2024

Introduction

Welcome to vital homoeos ("we," "our," "us"). By using our mobile application ("App") for online appointment booking, audio, and video consultations, you agree to comply with and be bound by the following Terms and Conditions. Please read these Terms and Conditions carefully. If you do not agree with any part of these terms, please do not use the App.

1. Use of the App

1.1 Eligibility

• You must be at least 18 years old to use our App. By using the App, you represent and warrant that you are at least 18 years old.

1.2 Account Registration

• To book appointments, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account password and for all activities that occur under your account.

2. Services

2.1 Appointment Booking

• Our App allows you to book audio and video consultations with our healthcare professionals. The availability of appointments is subject to change, and we do not guarantee the availability of any specific healthcare professional or time slot.

2.2 Payment

• All payments for consultations must be made through the App. By providing payment information, you represent and warrant that you are authorized to use the payment method provided. All payments are subject to our Refund Policy.

3. User Responsibilities

3.1 Accurate Information

• You agree to provide accurate and complete information about your health and medical history as requested by the healthcare professional. Failure to provide accurate information may affect the quality of the consultation and the advice given.

3.2 Appropriate Use

• You agree not to use the App for any unlawful purpose or in any way that might harm, damage, or disparage any other party.

4. Privacy

• Your use of the App is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the App, you consent to our Privacy Policy.

5. Intellectual Property

5.1 Ownership

• All content, features, and functionality of the App, including but not limited to text, graphics, logos, and software, are the exclusive property of [Your Clinic Name] and are protected by intellectual property laws.

5.2 License

• We grant you a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes in accordance with these Terms and Conditions.

6. Limitation of Liability

• To the fullest extent permitted by law, [Your Clinic Name] and its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the App; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the App; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our App by any third party; or (e) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the App.

7. Indemnification

• You agree to indemnify, defend, and hold harmless [Your Clinic Name], its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from your use of the App or your violation of these Terms and Conditions.

8. Termination

• We reserve the right to terminate or suspend your account and access to the App at our sole discretion, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users of the App, us, or third parties, or for any other reason.

9. Governing Law

• These Terms and Conditions and any disputes related to them or the App will be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.

10. Changes to Terms and Conditions

• We may update these Terms and Conditions from time to time. Any changes will be effective immediately upon posting the updated Terms and Conditions on the App. Your continued use of the App after any changes indicates your acceptance of the new Terms and Conditions.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Vital homoeos
D-144 Tara Nagar,Khirni patak
Jhotwara
Jaipur, Rajasthan
vitalhomoeos@gmail.com
+91 8104555000